Luxury barberini boutique Apartment

Good
Traveller Type: Family with Young Children
  : Location
  : Lack of Ac

Very Poor
Traveller Type: Family with Young Children
  : Nothing
  : The air conditioning was not working in two bedrooms, and when we informed the owners, they asked eight members to sleep in the one room where the AC was working. They promised to send a technician the next day, but they didn't send anyone for the next three days. Additionally, there was a power fuse issue when we used the shower, and the owners blocked our numbers and ignored our calls.We made at least 150 calls in 3 days, and they didn't pick up 149 calls after the first call.

Disappointing
Traveller Type:
  : Location was great
  : Air conditing in bedroom doesnt work . Its a very old tired spot . Not like pictures. Could be fabulous if they painted and cleaned up. Also wash machine does not work but is listed as in unit

Very Poor
Traveller Type: Family with Young Children
  : honestly only the location was good
  : bad customer service no one respond to you immediatly no one here to open the apartment we wait almost 2 hours in front of the door ans there is nothing to show the name of the apartment ,a/c was not working properly i dont recommend at all

Poor
Traveller Type:
  : Location was only positive I can find.
  : Air conditioning was not working properly, hardly cooled area. Need cleaning & servicing. Had trouble with key getting jammed in lock. They did not provide linen for upstairs room. I messaged owner on first afternoon They asked how many I booked for, which I responded 2 ladies separate rooms. No response to that at all and no linen appeared, the whole 4 nights I was there. so had to get top sheet off double bed to use. Disgusting service. Many phone calls owners did not answer when we got to apartment to organise payment of city tax. Sent messages which took them a long time to respond, ended up having to ring Booking twice to help. Had to put kettle on chair to reach plug. No information on how to use TV as had a smart card, that didnt work. Beds old and hard. 2nd room is up a very narrow and steep stairs. Not much luxury about it. Apartment supposed to be on 1st floor, 36 steps later!! Not good getting bags up there.

Poor
Traveller Type: Traveling as Couple
  : The location is perfect. We left our luggage before official check in.
  : The host was not kind, he tried to charge 10 euros more for the residence tax. We had problems to get check in data. The photos do not correspond to the actual condition of the apartment.

Wonderful
Traveller Type: Family with Young Children
  : Absolutely central for everything including taxi rank, local buses, hop on hop off buses and walking
  : Not all drawers could be used in the bedroom but we managed with wardrobes and you wouldnt want to cook a dinner however many a restaurant is available

Very Poor
Traveller Type: Business Traveler
  : Nothing
  : When we arrived the wood around the door lock had been chisled out as if someone tried to break in. The electric coffee pot was broken , glass on the balcony door broken and pached with tape, wallpaper detached from wall , TV. Broken, and one of the cloth chairs had urine stains. In general the apartment showed neglect and in meed of a good cleaning.It took 4 days ro replace the coffee pot and the TV WAS NEVER REPAIRED.The owner simply ignored our repeated calls and e mails. We were there for 12 days at a cost of over 6500.00 USD.We wish we had taken the time to read the reviews, as some were similar to our experience.Pictures documenting tha condition of the apartment were sent to Bookings customer support on 08 October 2023 in hopes the next person has a better experience