Buongiorno Colosseo

Pleasant
Traveller Type: group

Wonderful
Traveller Type: group
  : Location, comfortable beds, nice shower

Pleasant
Traveller Type: family with young children
  : Great location near to the Collisseum.Spacious roomsGood shower
  : We arrived at 9.30pm with a very tired toddler and were immediately asked for passport photos and told to pay an extra £20 per night for my daughter. Both of these points could have been dealt with days/weeks/months beforehand. It was not a nice welcome. I had already entered my daughter's age when we booked the property many months ago.Nothing left in the fridge despite what some of the other comments said. Arriving late at night with a young child and then having to go out and find milk for her was not nice having travelled all day. Fridge contained one empty bottle of water.Only one bin in the property with one bag, was asked to go and buy some. And also told to take all rubbish to some other street and dispose of it. Why couldn't the cleaner do this? Not what I expect of a 'guest house'.No means of drying any of the utensils/crockery -no tea towel anywhereWas asked if I wanted to use the radiators -peculiar. I assume we have to ask to turn them on or something. Weird.It's also VERY noisy on friday and saturday nights on the streets with drunk people singing and shouting, also the tenant upstairs banging around all night.Host then kept messaging me all weekend, presumably because they felt guilty about the poor service and didn't want a bad review.

Exceptional
Traveller Type: group
  : Perfect location, cute design of apartments. We really enjoyed staying there

Exceptional
Traveller Type: family with young children

Very Poor
Traveller Type: young couple
  : Even though the hostess knew our time of arrival we had a terrible reception. We waited 2 hours to have access to our apt. Than we were unable to unlock the door. By we I mean my husband , myself and a man who worked next door. Finally the person who helped us pushed the door and it finally opened. After we had no problem during our stay. Our hostess arrived unannounced at 10 o'clock PM. It was horrible. she yelled and screamed because we had trouble to unlock the door. She told us that it was all our fault. She called both of us stupid many times. She demanded our passports and credit card in order to pay the city taxes. It was a terrible experience we did not know what to do. she also threatened us that we would pay if anything was damaged during our stay. Finally she left us alone. We felt terrible. We had already paid over 960.00. It was late at night and we did not have another place to stay. Three days later she sent us another threatening email Warning us that if we damaged anything she had our credit card and we would pay full price. We could not handle this, She said that we were to old to travel (I have the email) We were scared that she would return, It gave us a terrible feeling. So we left the apt. and booked another hotel. We could not handle her again. Yes it affected us . After the first night of her pointing her finger at us and yelling at us (without a mask) saying that we were stupid. After receiving the email saying that we were too old and she would charge our credit card for any damages. It was well worth our staying somewhere else for the last night.