Casale Certosa

Wonderful
Traveller Type: Family with Young Children
  : The room was clean, warm and easy to access
  : The mattress was too hard, old and with springs.

Very Good
Traveller Type: Family with Young Children
  : The Casale Certosa is situated down a side road and is lovely and quiet. The rooms are really spacious, airy and comfortable. The bathroom was large, clean and had everything that we needed. Breakfast was a buffet self serve which had everything you would require to set you up for the day. We had a meal in the restaurant in the evening which was good value, with really generous portions. The owner was a really friendly person, nothing was too much trouble for him and he really made us feel welcome, thank you for a lovely stay
  : There was nothing we did not like about our stay, we did have a bit of trouble sorting out the lights in the room but it was more us not following the instructons than anything else

Good
Traveller Type: Business Traveler
  : The best thing about this hotel is the dark haired woman on reception. She very kind and even organised for me to get a lift with a staff member - for 10 - to the local village. The pool is also amazing. The food in the restaurant is good.
  : The WiFi is dreadful. I gave up and hot spotted with my phone in the end. If you don't have a car stay somewhere else! If reception hasn't organised my lift to the village it would have been impossible to get to there and it's only about 5 km away. When it came to book a taxi to the airport the only option was a fixed price of 85. The same journey on the way up, on the meter, was less than 60. While the food in the restaurant is very good the waiters had no time or patience for a woman eating on her own. I eat all over the world in restaurants by myself and hadn't expected this attitude here. A good sign is that it's full of locals in the evenings but the fact that despite my trying, via Google translate, to see a wine list, none was forthcoming and I ended up ordering an expensive bottle of Prosecco just because it was easiest, is not a good sign. The waiter who served me my desert, threw in on the table and walked away. I don't expect to go to another country and expect my language to be spoken; that's unspeakable arrogance. But I do expect a hotel to make an effort and this fell short on many fronts.

Wonderful
Traveller Type: Traveling as Couple
  : very sweet and friendly staff, location was awesome. we took the train to Rome for two days. Cats to pet- that was great
  : the room was a little dark but clean. The shower was very tiny but was good enough for our stay.

Good
Traveller Type: Family with Young Children
  : Great, here's an example review that incorporates the points you mentioned:We recently stayed at this hotel and overall, I had a decent experience. On the positive side, the price was very reasonable and the hotel itself was absolutely beautiful.
  : One major downside was its location - it's about 2 km from Pavona and the road leading up to it is quite busy without a pavement, making it a difficult accommodation for those without a hire car. Additionally, a few weeks before our arrival, I informed the owner that we would be arriving late due to a delayed flight. While he initially agreed to ensure someone would be there to check us in, on the day of our arrival, he only sent us the location and didn't respond to any of my subsequent messages. As a result, we ended up outside the closed reception at midnight. Thankfully, a worker at the restaurant on the premises was able to contact the owner and get the check-in details for us. Overall, while the hotel itself was lovely, the lack of communication and difficult location made for a stressful arrival experience.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Solo Traveler
  : The hotel locates in the countryside but it is easy to access to the Roma city center by train. Everything is comfortable. The breakfast is simple but it is good enough. The service is excellent and efficient with very good/clear communication. I appreciate their friendly, amiable and considerate help, which make me feel like be at a familiar place. They carry me to the train station in the early of morning and pick up me in the evening just need a call with reasonable cost.
  : If you don't have a car, the timetable of your visiting in city is not so flexible and you need plan your schedule in advance to make sure you can catch up the train.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Solo Traveler
  : I have arrived late and the staff left the card for the room outside. The place is nice, it's an ancient cloister that was refurbished and transformed in a hotel/restaurant. Good value for money.
  : The acoustic insulation is not good, but due to many rooms being directly under the same roof it is almost impossible to have a proper acoustic insulation. If your neighbors are loud you definitely need some earplugs to sleep. The breakfast was good, but the choice minimal - only sweet food, no salty option (but you should keep in consideration that you're in Italy and here the typical breakfast consists of coffee and croissants)