Piranesi Charmsuite

Very Good
Traveller Type: young couple
  : Check in was easy, with whatsapp communication from before we started our journey to arriving at the apartment. The apartment was large, full working kitchen, bedroom, bathroom, dining table and a small sofa. Rooms were a decent size with high ceilings and the bed was comfy. When we realised the coffee pods in the kitchen didn’t match the coffee machine, the host provided us with some that did - brilliant service.
  : Aircon remote could have been made a little more obvious. Bathroom door didn’t shut, there’s a catch lock but still no real privacy. Apartment was noisy (to be expected from an apartment block) with banging and sounds from 7am.

Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple

Good
Traveller Type: group
  : Great location and in a lovely very Roman building full of architectural charm. The apartment was very clean and tidy and had all the facilities we needed.
  : The radiator in one of the rooms was on full blast all day and night and we could not find a way to turn this down. Also on our second day a guy turned up to take away all our dirty sheets and told us a cleaner would be there later to replace them but no one arrived so we were left without clean sheets for the rest of our stay!

Poor
Traveller Type: family with young children
  : The location was good in terms of proximity to the tourists attractions like the colosseum however it seemed to be in one of the shady neighbourhoods. We got indoors before dark. It has all the amenities though I would say the place is very small and congested so definitely not a very spacious place. A washing machine would have been a good addition.
  : The place was a bit shabby with wearing leather on the sofa and the general shape of the furniture. I am just making a comparison to some of the other places that I put up in Italy for a similar price point. Not a very pleasant first look when you get into the apartment. Now this is important - may be we had a one off experience, but we were bothered by the local police in the middle of the night at 2 am for a “control check” as explained by the cops (we didn’t get any more than that because they could only speak Italian). They checked our passports. They literally barged into the bedroom of our apartment to confirm the people staying in our apartment (which included me, my husband and 2 yo son, who was sleeping in the bedroom). Btw due to lack of communication we never understood what the problem was and why bother us. This left us so distressed and sleepless that night that we were forced to check into another hotel next day. I had questions about safety at this property. The property management never formally apologised to us for the whole act and no explanation was ever given to us on why this happened. Only some fake sympathy which meant nothing to me in that situation. Getting a refund for me because of an early check out due to safety issues was a big nightmare for me since I had to follow up with bookings to help me with it. The property management seemed unconcerned with very little sense of customer service.

Wonderful
Traveller Type: young couple
  : location, location, location. A short walking distances to a metro stops. A bus stop is across the street. The Colosseum is about 10 min walk. Apartment is clean, has an A/C for summer days. Bathroom is big and comfortable.Perfect for couples. You could, however, squeeze a third person in the living room.It has a kitchenette but, you won't be cooking anyway....A good food is in close proximity.
  : None for the price

Good
Traveller Type: family with young children
  : Close to the Colosseum. Nice building. Alessandra and the colleagues were very responsive and friendly. Apartment is nicely decorated.
  : The apartment is on the main road which is very loud. I would say it is intended for short 2 day stays and more for travellers without children. The walls are not well insulated so that you can hear everything that is going on in the other apartments. Wifi can be a bit slow and more detailed cleaning would be beneficial.

Very Good
Traveller Type: family with young children
  : close to arenaspaciouswith small kitchen
  : old buildingfew eating places nearby

Good
Traveller Type: family with young children
  : Everything in the property was perfect
  : The way we had access to by searching the key.I preferred to be welcomed by somebody

Exceptional
Traveller Type: family with young children
  : The full time air conditioning was a godsend. Very handy having a washing machine, hanger & iron & ironing board. The admin staff were always very prompt in replying to my enquiries. Lots of restaurants, snack bars & small convenience stores in walking distance. Colosseum & taxi rank at the end of the street.
  : Halfway through the stay I received an email requesting I leave a further 56 euros in cash on the table upon departure. At no time had I been notified during the booking process that there would be further costs which were not included in the booking price. Upon checking both my payment receipt & the booking.com site, I found the information buried in the fine print. This extra cost should be made very clear to clients at the time of booking, not halfway through the holiday. Left a bad taste.