Deko Rome

Exceptional
Traveller Type: family with young children

Exceptional
Traveller Type: solo traveller
  : Staff are very nice. I forgot to bring toothpaste and the staff purchased it for me late night. The breakfast is good with great service! The building and decoration is fantastic. The street is very quiet and safe. I guess it is upper class neighborhood.
  : The location takes 15 mins walk from Termini.

Exceptional
Traveller Type: young couple
  : The room was nice and quiet and with good a/c.

Wonderful
Traveller Type: young couple
  : The room decor was lovely and very clean. The staff was very helpful and friendly! We felt very safe in the area! We will recommend this to our friends and family. We hope to be back soon!

Exceptional
Traveller Type: solo traveller

Very Good
Traveller Type: family with young children
  : Staff are very friendly and helpful
  : The water for shower is a bit weak.

Wonderful
Traveller Type: family with young children
  : Excellent location with fantastic hosts who could not have been more helpful.

Disappointing
Traveller Type: young couple
  : Very little. The experience was underwhelming.
  : We spent 20 minutes trying to figure out how to get into the hotel. It was locked. We called and no one answered. We went outside and buzzed again and after in excess of 20 minutes someone finally came to let us in. We thought we were either in the wrong place or it had closed down. There were two check in locations in the building, to which we found no one is st the desk in our building in the afternoon. Finally someone let us in and showed us to our room. He promptly left and disappeared. We tried to use the safe and it didn’t work. We had to locate him again and it took 40 minutes to get him to come back. It was the worst hotel we stayed in throughout our entire stay in Italy. There were so many things wrong with the experience.

Good
Traveller Type: solo traveller
  : Julia was excellent. Very helpful, explained the “set of keys” and gave a very nice breakfast. Location was close to the hop on hop off bus stops. Easy to get a taxi to anywhere for under 10€
  : The gentleman that checked me in didn’t give key instructions. First night I waited an hour for someone to let me in. No one is at the property. They are at Roma boutique on the 5th floor. A tiny little sign inside says that. Doesn’t help when you are locked out! The other staff didn’t offer much for breakfast. I had to ask for food. Very hard to find. It’s at Door 1 and you have to find the buzzer for Deko. Then wander around TIL you find the right elevator and floor. Not your typical hotel. Felt more like an air bnb.

Fair
Traveller Type: group