Hotel Philia

Pleasant
Traveller Type: Family with Young Children
  : The hotel is an eight-minute walk from the metro, train station and bus stop. There are many cafes, pizzerias and restaurants nearby.
  : The hotel room was cold, especially at night. And when the maid was cleaning the room, she opened the window and it became even colder. I'm not sure if the air conditioner was heating the room.

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : clean comfortable, excellent location, and great value for money
  : Elevators were old and small

Very Poor
Traveller Type: Traveling as Couple
  : Nothing. Just the location is good. Its not far from Termini Roma.
  : - basic requirements was not their .- window was broke.- due to banging of window full night , was unable to sleep.- contact to staff , they didnt had any solution.- rooms ( no water to drink - need to have atleast bottle water ( if chargeable that too okay .- hotel was unter construction, I had booked for my wife birthday, Was really bad experience.- they was just empty fridge.- because of broke window the rooms was so cold .- blanket was with hair

Disappointing
Traveller Type: Group Traveler
  : Good location for seeing the sights and accessing public transportation. Clean bathroom. The staff was mostly kind.
  : The floor had some gum or something stuck to it. The beds were old and uncomfortable. The elevator was scary. Evening staff wouldn't give us extra towels when we needed them. No water glasses or cups.

Pleasant
Traveller Type: Traveling as Couple
  : The location
  : Smelly pipes/vent. Thought it might have been ourselves in the first place (first night as well) because it only smelled a little, but then it got worse and worse as time went by and became unbearable to the point where we had to shut the bathroom door. Next morning, we left with the vent on hoping to clear the smell, only to return discovering everything had been turned off and window opened, but with the smell gone as well, so we thought the issue had gone, only to find it returning as soon as we turned the vent on to have a shower and decided to have showers as quick as possible and turn the vent off so the smell didnt get any worse than it had to.Second issue was the staff, we received individual packets of shower/washing products for the first night when we checked in, so we were surprised to see that they werent provided again for the second night after we had returned from a days sightseeing. So we messaged the reception asking for more, not only were we told to go downstairs ourselves, but theyd also asked about the dispenser in the bathroom (whether it was empty), after Id told them no its not, they replied then impossible, we cannot give you more unless its empty. When I proceeded to follow up on the reason they said because we still had some and they were not going to give us any, which then I replied with our reasoning of wanting new ones. Which is because we are quite the clean freaks ourselves and had no clue how long or what else had been in the dispenser, or when it was last cleaned etc, hence wanting new individual packs to filter out that issue, they insisted that it was impossible, and out of frustration I asked if they were unable of even meeting/granting their customers such a simple request, which they again replied with impossible, no.

Pleasant
Traveller Type: Traveling as Couple
  : Good location, very close to "Termini"
  : Moderately clean

Disappointing
Traveller Type: Traveling as Couple
  : Location, it is very close to Train station in Rome.
  : The building is very old and the rooms poorly maintained. There was a semi-automatic elevator that was most of the times stock in the upper level. The bathroom furnitures were broken. At check-out there were no staff to receive key. 3 starts Hotel ???

Good
Traveller Type: Family with Young Children