Hotel Rinascimento

Very Poor
Traveller Type: young couple
  : The location was good. Public transportation was nearby to get to different tourist spots, and breakfast was one of the best we had compared to other hotels we stayed in.
  : The worst part of this Hotel was the receptionist who made our experience the worst of our lives. I've been working in Hospitality for 20 years and felt the need to write a bad review for the first time to let people know that if you don't want to experience humiliation you should skip this place. When we arrived at the Hotel, the Host had an arrogant attitude but we were very patient since we noticed something was wrong. After a few minutes of waiting, a friend of mine asked how long it was going to take for us to get the room in order to make our next step—a simple question and the only one we made. The host told my friend that it was not his business and practically to shut up. My friend was just trying to help us because he was the only one who spoke Italian, when my friend tried to explain to him that he was just helping us, the Host started yelling at my friend for no reason, and when my wife asked my friend if everything was ok, he approached my wife yelling at her that he speaks different languages and told her to shut up! I was very confused by his attitude because we didn't do anything to upset him (we are very respectful). After he yelled at my wife, I had to put myself at his level to stop his attitude. He apologized after, arguing that he had a similar experience earlier with other guests saying that he apologized to them as well. He called other guests waiting in the lobby to prove it to me! The entire situation was terrible and very uncomfortable. The only thing he proved was that the family waiting in the lobby witnessed two different situations and that he involved this family in an uncomfortable situation as well.I don't recommend this place at all. The corporation apparently doesn't care about it since there are other reviews about this host. This happened on August 27, 2023 around 1:00 pm

Pleasant
Traveller Type: family with young children
  : The best word for this hotel is cosy in the heart of Rome, close to everything.It was a small clean and seemed recently renovated hotel. Room was comfortable and staff were helpful.
  : Our room had a window to the utility space about 1m x 1m large and hardly any light come through the room during the day. Even at 11 am it was like 5 am.In the email we received from the hotel it was mentioned that we can add the breakfast to our booking with the rate of €10 per person but when checking out they change it to €15 and said the rate has been changed.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: solo traveller

Good
Traveller Type: young couple
  : We were given a very large apartment style room that had been recently completely renovated. It was comfortable and nicely done. Special care for beautiful ceilings.
  : The apartment shares a couple of windows directly into a cafe/kitchen on the other side and all the talking and kitchen noises came right in as if they were standing in the room. Beginning at 5am. If the window is improved and could actually lock, and some sound deadening materials added, this would easily be an outstanding rating. The street noise was a bit loud also. We stayed 5 nights and will consider again next year if they can improve this issue.

Wonderful
Traveller Type: solo traveller
  : Staff was very nice especially Roger at the reception who was amazing and made our stay fantastatic and owing to him we will come to rinacsemento hotel every time we come to Rome.
  : Nothing